Passion

A.I. Certifed through Accenture
Delivery Focused
Digital Strategy
Design System Developer
Digital Transformation
Design Thinking & Innovation
Design Thinking Leadership
Design Thinking Facilitator
Rapid Ideation
Team Creation
Team Leadership
Team Mentorship
Used-Centric Design
User Obsessed Co-Creation
User Tested Design

Skill

Adobe Cloud


Figma


inVision


Sketch


WebFlow

CV

Creative Leadership & Product Experience Designer -Freelance
Miami, FL // July 2021 - Current

  • Provides design leadership and vision based on customer feedback
  • Produced end-to-end complex initiatives for fortune 100 companies
  • Mentor, team builder, and servant leadership provider to my teams
  • Seeks innovation to build improved user experiences
  • Co-Creation with customers is the path to increased results
  • Creating strategic plans, roadmaps and UX best practices for companies
  • Provides design leadership and vision based on customer feedback
  • User Experience project management

Lead Digital Experience Architect with Hillrom
Miami, FL // August 2020 - June 2021

  • Lead UI Architect within Hillrom's Digital Center of Excellence
  • Responsible for engaging customer-facing digital experiences 
Web and Mobile
  • Provides design leadership and vision based on customer
feedback for an internal team fully focused on delivering
customer experience excellence
  • Sets digital best practices within the organization
  • Reports directly to Hillrom C-Suite leadership
  • Leads large scale digital transformation efforts within the organization
  • Partners on integration efforts for new acquisitions

User Experience Architect / Digital Experience Consultant
with Accenture/Industry X.O 
Miami, FL // March 2019 - June 2020

  • Lead UI Designer on Connected Tampa City app, a virtual assistant for locals and visitors to customize their experience through smart AI technology
  • Collaborated with Tampa real estate developers to pinpoint user personas
  • Partnered directly with the internal software development team to build a functional prototype for our Tampa client
  • For a Financial client, worked with internal teams to re-imagine the car auction
  • Internal customer experience, phone app, and laptop experience
  • Hired on as the Creative Lead for client Fiat/Chrysler (FCA) to design and build the next generation Uconnect connected vehicle app and website
  • Led team of twelve Designers and Developers at FCA
  • Fostered internal relationships with FCA's interior design team as a companion to the mobile app experience with the goal of "one user experience inside & outside of the vehicle."
  • Led design sprints and discovery sessions to identify the right experience
to build
  • Recovered sprint cadence from behind schedule to on-schedule
  • Worked with multiple brand FCA Stakeholders to customize base app architecture for scale with its upscale brands

Experience Architect / Consultant with Pillar Technology
Ann Arbor, MI // July 2017 - March 2019

  • UX/CX Experience Architect technology consultant servicing Pillars largest account the Ford Motor Company within Ford's UX Center of Excellence
  • Transformation of business units through agile methods and Design Thinking
  • Partnered with internal Ford teams to create future e-Commerce experiences
  • Managed the full delivery cycle - working alongside product owners and software teams to product launch
  • Leading concept discovery sessions through whiteboard innovation ideation

Interactive Creative Director with The Weather Channel
New York // May 2016 - August 2016 // MFA Internship

  • Produced UX/UI wireframes, customer journey maps, storyboards, prototypes
  • Emmy winning (2017) Interactive Creative Director - "The Source."

Digital Creative Director with National Geographic
Chicago // March 2009 - March 2015

  • Built & hired a multi-functional development team of eighteen new hires for NG's new product development division. A start-up business for NatGeo
  • Mentored newly formed teams through a challenging two year new product development start-up cycle
  • Managed and hired development teams in three locations Chicago, Boston, and California
  • Established brand vision and scope for new digital products and services
  • Presented new product concepts and vision to C-Suite stakeholders

Design Director with Pearson
Chicago // April 2000 - March 2009

  • Developed award-winning, innovative math program - enVisionMATH
  • Recouped 9.1 million dollar investment within 6 months of product release
  • Directly responsible for enVisionMATH’s product development, product launch, and market success
  • Created unique program name and branding through ideation workshop
  • Led insight-driven and co-creation customer engagement
  • Interviewed, hired, and managed, teams in Chicago

Education

Masters in Fine Arts (MFA) Interactive Media and Film

University of Miami Florida / 2015 -2017
http://welcome.miami.edu/

Bachelor of Fine Arts (BFA) Communication Design

Columbia College // Chicago Illinois
www.colum.edu/